Terms of Service

Article 1 (Purpose)

These Terms are intended to set out the basic matters concerning the rights, obligations, and responsibilities between 티로그(TLOG)(the "Company") and users, as well as the conditions and procedures for use, in relation to the use of the trading journal service TLOG (the "Service") provided by the Company.

Article 2 (Definitions)

① "Service" means all functions provided by the Company, such as trade recording, analysis, and statistics.
② "User" means a person who agrees to these Terms and uses the Service.
③ "Account" means the information created through Google or Kakao account linking for the purpose of identifying the user and using the Service.

Article 3 (Effect and Amendment of the Terms)

① These Terms take effect by being posted on the Service screen.
② The Company may amend these Terms within the scope that does not violate applicable laws such as the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce. When amending, the Company will announce the effective date and the reason for the change on the Service screen from 7 days before the effective date. However, in the case of changes that are unfavorable or material to users, the Company will announce them from 30 days before the effective date.
③ If the Company, when announcing amended Terms under paragraph ②, has also notified users that failure to express a refusal by the effective date will be deemed consent, and a user does not express a refusal, the user is deemed to have consented to the amended Terms. If a user does not agree to the amended Terms, the user may terminate the service agreement.

Article 4 (Formation of the Service Agreement)

The service agreement is formed when a user agrees to these Terms and to the collection and use of personal information, and the Company accepts it. Children under the age of 14 may not sign up for the Service.

Article 5 (Provision and Modification of the Service)

① The Company provides the Service around the clock, 24 hours a day, as a rule.
② In the event of unavoidable reasons such as system inspection or replacement or communication failures, the Company may restrict or suspend all or part of the Service.

Article 6 (User Obligations)

① Users must comply with applicable laws, the provisions of these Terms, and the matters the Company informs them of, and must not engage in any of the following acts.
  1. Stealing another person's account, or transferring or lending one's own account to another person.
  2. Using automated means such as bots, scrapers, or macros to generate a large volume of requests that burden the server, or to collect data without authorization.
  3. Accessing the Service's servers or databases without authorization, probing or exploiting security vulnerabilities, or reverse-engineering or copying the Service's software.
  4. Copying, distributing, or reselling the Service or the content within the Service without authorization.
  5. Infringing the rights of others or interfering with the normal operation of the Service.
  6. Posting content prohibited by Article 9-4, paragraph ②, in posting areas within the Service such as the Lounge.
② The user is responsible for managing the account's login credentials (Google or Kakao account). The Company is not liable for account theft arising from the user's negligent management or for any resulting damage, unless there is intent or negligence on the Company's part.

Article 7 (Disclaimer and Limitation of Liability)

① The statistics, analyses, and reports provided by the Service are reference materials calculated based on the data recorded by the user and do not constitute investment advice, investment solicitation, or a guarantee of profit regarding the purchase, sale, or holding of any particular financial instrument. The Company does not engage in any financial investment business such as investment advisory or discretionary investment business, and the user is solely responsible for investment decisions and their outcomes.
② The market prices and charts displayed on the Service screen are data provided by third parties (TradingView, exchanges such as Bybit, MEXC, and Bitget, and the Korea Public Data Portal); delays, errors, or interruptions may occur depending on the provider's circumstances, and the Company does not guarantee their accuracy, completeness, or real-time nature. Currency-converted amounts are reference figures calculated using the exchange rate set by the user.
③ The Company is not liable for disruptions to the use of the Service caused by force majeure, failures of infrastructure such as telecommunications carriers or cloud providers, or reasons attributable to the user.
④ Except where liability cannot be limited under applicable law, the Company is not liable for any indirect, special, or consequential damages arising in connection with the use of the Service.

Article 8 (Paid Services, Payment, Withdrawal of Subscription, and Refunds)

① The Company may provide some features as a paid subscription service, and at checkout the user can choose between auto-renewing and fixed-term billing. The price, billing cycle, whether it auto-renews, and similar details are shown on the checkout screen. Domestic payments (KRW) are processed through the payment gateway Toss Payments Corp.; listed prices include 10% value-added tax (VAT) and match the amount actually charged. International payments are processed in U.S. dollars (USD) through the Company's Merchant of Record, Polar Software Inc.; in this case Polar is the seller of record, and taxes such as VAT and sales tax are charged and settled by Polar at checkout based on the user's region of residence.
② (Auto-renewing) Auto-renewing products (recurring, auto-renewed billing) are charged automatically each billing cycle, and the Company notifies the user of this before the next payment is made.
③ (Fixed-term) Fixed-term products are charged automatically once per month for the number of months selected by the user (the committed period), and when the committed period ends, no further charges are made and the plan automatically switches to the free plan. The Company notifies the user when the committed period is about to end, and mid-term cancellation and refunds of the monthly charges follow the refund rules of this Article.
④ (Additional Accounts) The Company may offer add-on accounts (wallets) that can be added to a paid subscription on a per-account basis; the unit price and the maximum number that can be added are shown on the pricing screen. Additional accounts are settled as follows.
  ・The amount corresponding to the remaining days of the current billing period is pro-rated and charged immediately at the time of addition, and from the next billing date it is included in the recurring charge.
  ・However, if the pro-rated amount falls below the minimum payment amount set by the payment provider, that amount is not charged and the additional account is provided immediately; it is included in the recurring charge from the next billing date.
  ・If the user reduces the number of additional accounts, the change applies from the next billing date, and no refund is issued for the period already paid. However, where the withdrawal period applies or the Company is at fault, paragraphs ⑤ and ⑦ apply.
  ・Even if reducing additional accounts leaves the user above the account limit, accounts and records already saved are not deleted; the user simply cannot create new accounts while over the limit.
⑤ (Withdrawal of Subscription) Under the Act on the Consumer Protection in Electronic Commerce, if it is within 7 days of the payment date and the user has not used the Service, the user may withdraw the subscription and receive a full refund of the amount paid.
⑥ (Mid-term Cancellation) If the user has begun using the Service or 7 days have passed since the payment date, the Company refunds the balance after pro-rating the amount paid over the subscription period and deducting the portion for the period used.
  ・In this Article, "beginning use of the Service" means that, after payment, the user has created and saved at least one trading journal entry (trade record), whether by direct entry or CSV upload.
  ・Refund = Amount paid − (Amount paid × Days elapsed ÷ Total subscription days)
  ・Days elapsed run from the payment date to the cancellation request date, and cancellation on the same day use begins is counted as 1 day. Total subscription days are based on 30 days for a monthly subscription and 365 days for an annual subscription.
  ・The Company does not impose any separate penalty for mid-term cancellation.
  ・In this Article, "amount paid" means the amount actually charged, including taxes such as VAT, and the refund also includes such taxes. Refunds are processed in the currency of payment (KRW or U.S. dollars).
⑦ (Company's Fault) If the user was unable to use the Service normally due to reasons attributable to the Company (service interruption, defects, etc.), the user may request a refund of the amount paid regardless of the period used or activity.
⑧ (Refund Timing and Method) The Company processes refunds within 3 business days of the withdrawal or cancellation request date. Refunds are made in principle to the original payment method; if a refund to that method is not possible, the Company will process it by another method, such as a bank transfer, in consultation with the user. When pro-rating, any amount below the smallest currency unit (won or cent) is rounded up in the user's favor. Refunding an additional-account charge does not cancel the subscription itself; only that additional account is reclaimed.
⑨ (Free Trial) Trial periods provided at no cost are not eligible for refunds.

Article 9 (Rights to User Data and Public Sharing)

① The rights to data such as trade records, notes, and images that the user enters or uploads to the Service ("User Data") belong to the user, and the Company processes such data only within the scope of Service operation purposes, such as providing the Service, backups, and statistics.
② If the user creates a public sharing link for a report, anyone who knows the link can view its contents (trade records, returns, etc.) without logging in. The choice of whether to make it public and the responsibility for managing the sharing link rest with the user, and the user may disable sharing at any time.
③ The Company is not liable for problems arising from information that the user has voluntarily made public being viewed or used by third parties.

Article 9-2 (Exchange API Integration)

① The Company may provide a feature that automatically imports execution records when a user registers a read-only API key issued from their own exchange account. Supported exchanges are shown on the Service screen and may be added or removed depending on the review of each exchange's terms of service and applicable laws and the status of partnership agreements.
② The user must register only read-only API keys that have no trading or withdrawal permissions. The user is responsible for issuing and managing the keys and for complying with the relevant exchange's terms of service, and the Company refuses the registration of keys with trading or withdrawal permissions to the extent it can verify key permissions at the time of registration.
③ The Company stores registered API keys in encrypted form and uses them only for the purpose of retrieving execution records, and does not expose the raw keys on screens or in responses. When the user disables the integration, the Company destroys the stored keys without delay.
④ Synchronization may be delayed or interrupted, or the feature may be discontinued, due to reasons beyond the Company's control, such as changes to an exchange's policies, terms, or API specifications, access blocking, or maintenance. In such cases, the Company will inform the user of alternative means such as CSV upload, and is not liable for any resulting damage unless there is intent or negligence.
⑤ The number of integrations available and the synchronization interval and frequency are shown on the Service screen (pricing information), and the Company may change these within a reasonable scope for the stable operation of the Service.
⑥ Execution records collected via exchange APIs are User Data and are subject to Article 9.

Article 9-3 (Display of Market Price Information)

① For reference purposes to help users review their trades, the Company may provide a feature that displays, as charts on the Service screen, market price (candle) data made public by the sources below. The displayed prices may differ depending on the source and point in time and may differ from the user's actual execution prices and records.
  1. Cryptocurrency — market prices made public by exchanges (Bybit, MEXC, Bitget, etc.)
  2. Korean equities — Stock Market Price Information opened via the Korea Public Data Portal (source: Financial Services Commission)
  3. Korean ETFs, ETNs and ELWs — Securities Product Price Information opened via the Korea Public Data Portal (source: Financial Services Commission)
② Korean equity, ETF, ETN and ELW prices are daily (end-of-day) data and are updated one business day after the reference date. Same-day and intraday prices, and minute-level charts, are therefore not provided.
③ Market price information is provided solely for the purpose of display on the Service screen. Users must not use it as a separate data source, such as collecting or storing it by automated means or redistributing or reselling it to third parties.
④ The display of market prices may be delayed or interrupted, or the feature may be discontinued, due to reasons beyond the Company's control, such as changes to the market data provider's policies or specifications, access blocking, or maintenance; their accuracy, completeness, and real-time nature are governed by Article 7, paragraph ②.
⑤ The chart feature uses TradingView's Lightweight Charts™ library, and the related notice is displayed on the chart screen.

Article 9-4 (Lounge Community)

① The Company may provide a community space (the "Lounge") where users can share their records (analysis reports, P&L heatmaps, etc.) and posts and comments with other users and communicate with them. Posts in the Lounge are visible to all logged-in users.
② The author is solely responsible for the content of their posts (including posts, comments, attached records, photos, and external video links) and for any consequences arising therefrom, and users must not post any of the following.
  1. Content that constitutes, or may constitute, unlicensed investment advisory services, such as recommending or soliciting the purchase or sale of a particular financial instrument, trade signaling (directing trades), or guaranteeing profits.
  2. Content that lures users to, or promotes, external channels such as paid signal rooms or open chats, or induces payments.
  3. Content that violates the dignity or rights of others, such as abusive language, defamation, discrimination, or hate speech.
  4. False or exaggerated information, including fabricated proof of profits.
  5. Content that infringes, or is likely to infringe, the rights of third parties, such as photos containing another person's likeness or personal information.
  6. Spam, such as repeatedly posting identical or similar content, or any other content that violates applicable laws or these Terms.
③ Attached records are displayed as fixed at the time of posting (including performance metrics), together with the nickname and profile image as of the time of posting. Photos attached to a post are stored in public storage and are visible to anyone who views the post, and are deleted together with the post.
④ If a post's body contains a link to an external video service (such as YouTube), a preview of that video may be displayed in the post and played within the Service. The content and use of external videos are governed by the terms and policies of the relevant service provider, and the Company is not responsible for such content.
⑤ The Company may hide or delete, without prior notice, any post that violates paragraph ② or is reasonably likely to do so, and reviews reported posts without delay. In the case of repeated violations, the Company may restrict the user's ability to post in the Lounge, and in the case of serious violations, may restrict the use of the Service in accordance with Article 11.
⑥ By posting in the Lounge, the user grants the Company permission to use the post to the extent necessary for the operation and display of the Service (such as showing it in feeds and popular lists). This permission ends when the post is deleted.
⑦ Posts in the Lounge are User Data and are subject to Article 9, and Article 9, paragraph ③ applies mutatis mutandis to information that the user has voluntarily made public.

Article 10 (Intellectual Property)

Intellectual property rights in the screen composition, design, software, documents, and the like of the Service belong to the Company. Users may not copy, distribute, or commercially use them without the Company's prior written consent.

Article 11 (Restriction of Use)

① If a user violates Article 6 or threatens the safe operation of the Service, the Company may restrict or block the use of the Service for the account or connection without prior notice, and will inform the user of the reason afterward.
② If the use of an account under a paid plan is restricted, refunds follow Article 8. However, in the case of a restriction due to a serious violation by the user, the Company may limit refunds to the extent permitted by applicable law.

Article 12 (Governing Law and Jurisdiction)

These Terms are interpreted in accordance with the laws of the Republic of Korea, and for disputes relating to the use of the Service, the court having jurisdiction under the Civil Procedure Act shall be the court of first instance.

Contact: tlog@tlog.ai.kr / 티로그(TLOG) / 대전광역시 서구 둔산로137번길 21, 3층 3155호(둔산동, 대승빌딩)